Meet Abbey Mackool • Director of Operations for The Meet Erica Team

Behind the scenes of Meet Erica, there’s a very hard-working woman that I consider the yin to my yang. She keeps me focused and on target, and my business’ success wouldn’t be the same without her. Introducing: ABBEY MACKOOL!

Abbey’s been part of my team since mid-2019 and she’s one of the most loyal, hard-working (& fun!) people I know, so today I’m going to shine the spotlight on her. She deserves it :)

Abbey is my momager and partner in crime. After quickly promoting her to Director of Operations within the first few months of hiring her, today she manages all client transactions. She also works closely with me to continue growing the Meet Erica brand and ensure I’m providing the highest standard of services.

Abbey is no stranger to Detroit. In fact, she moved here in 2005 at 17 years old to study Business Finance and Urban Planning at Wayne State while working at Slows BarBQ – an undeniable hub of Detroit’s revitalization.

She eventually went on to partner with a local Chef and opened a restaurant and catering company in Corktown. As the operating partner at the restaurant, Abbey became well-versed in managing client expectations, vendor relations, and sales. This entailed negotiating proposals and contracts, marketing and brand development and executing web and print design, and more. She even obtained all state and local licensing required for the business, including processing change of use for the restaurant. 

Following her passion for interior design, home renovations, and historic architecture, she launched her real estate career in 2017 as a licensed assistant under the wing of another top-producing agent in Detroit. It was here where she learned about all things needed for managing media, listings, marketing, contract processing, client relations, and reporting for nearly a dozen rehab and new construction condo projects in the city of Detroit, ranging in size from 10-100 units. In 18 months, she handled over $30M in transactions.

I am SUPER proud to have Abbey on my team and I cannot wait to see what the future holds for us! She is an indispensable multi-tasker: developing and implementing strategic marketing and events; working with attorneys on NEZ certificates and condo docs; processing sales; and seamlessly interfacing with developers, agents, buyers, sellers, lenders, title companies, contractors, property managers, designers, and stagers.

Abbey lives in a historic loft in Detroit’s Rivertown neighborhood with her two-year-old daughter, Mia. She’s still passionate about food and loving the continued renaissance in Detroit’s culinary scene.

Go follow her on Instagram!